WONDERCOM | Today Getting Ready for Tomorrow
For over 20 years, we have been at the forefront of exploring the future of technologies in the Telecommunications and Energy sectors.
We invite you to create the future with us!
We are looking for a Integration Engineer based in Lisbon.
Job Role:
The Integration Engineer is data driven to create insights and trends to more effectively and efficiently manage their tasks. Using data analytical skills to help them; analyze, prepare, implement and execute test cases and,
verify the configuration and integration of a node/network/system.
Adhering to responsible business practices ensuring compliance to; group, legal and financial directives, global and local Occupation and Environmental Health and Safety (O+EHS), information and product security and
privacy, using relevant processes and tools.
Responsibilities:
- Support presales activities: Data driven to analyze the customer needs and recommend product and service solutions on a high level; Analyze the existing network with regards to needs and possibilities for the customer; Analyze how planned implementation impacts existing network; Propose features and solutions based on the Network Analysis; Propose migration, test & acceptance strategy
- Plan integration implementation:Define the service scope for the service delivery; Estimate cost and time for the implementation; Plan for the order of the activities needed; Plan verification, test, and migration activities; Define
quality check points; Define test and migration strategy, test, and migration environment requirements - Execute integration delivery: Define which parameters to set/change/delete; Secure that templates and tools exist for the script collection and production; Collect configuration data according to agreed templates and process; Use agreed tools to create DT/Scripts/files; Verify DT/Scripts/files according to applicable procedure; Run test cases according to test specifications
- Secure OSS, HW, SW, licenses and configuration data is available in correct format/version; Store configuration data on the node/OSS; Perform the Integration and migration work; Perform trouble shooting and solve possible problems; Go through exit criteria (health checks, known faults, licenses etc); Create project CSR for faults found; Prepare completion report in applicable format
- Prepare integration testing: Define system, module, and acceptance test cases; Prepare system, module and acceptance test documentation; Prepare handover documentation; Describe the delivered solution in a document
- Perform troubleshooting: Troubleshoot based on process review (inputs, actions and expected results) when an integration problem is; Escalate problems to Integration Support Unit (ITAC) or Customer Support; Support the Root Cause Analysis of Integration problems; Troubleshoot together in Integration CSR team to find a suitable solution to solve; Root Cause Handling of Integration problems
- Drive integration improvements: Analyze processes, methods, and tools with regards to performance and quality; Suggest, drive, and implement new ways of working; Perform Technical Impact analysis activities part of a Life Cycle Management engagement; Analyses the solution from an end-to-end perspective and break it down into workable pieces.
Qualifications:
- Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
- Very Good knowledge of IP protocols and equipment.
- Good understanding of telecommunication networks and network elements (architectures, network topologies & standards).
- More than 1 years in a similar position
- Proficient English written and spoken.
- Knowledge of LINUX operating systems is a plus.
- Ability to react quickly, communication and teamwork.
- Ability to work on legal holidays or during nights, only if requested.
- Concentrated and distributive attention.
- Analytical technical thinking and good interpersonal skills.
- Collect, classify, and interpret information.
- Perseverance, task orientation, concentration power, curiosity about documenting and problem solving, practical spirit, advising, helping, and developing others, tact, kindness, ambition, self-confidence.
Location: Lisbon – hybrid work model
Working hours: 9 am – 6 pm, Monday to Friday
What you can expect from us:
- Opportunity to participate in projects with high visibility within the organization.
- Personalized guidance focused on your career development.
- Wonder4You – Exclusive benefits program for Group Wondercom employees.
- Tailored training plan for your needs (with access to over 5000 specialized and certified courses)