JNcQUOI Operations Standards Intern

JNcQUOI is looking for an Operations Standards Intern to join the operational team, supporting the development, review, and standardization of operational manuals across the group’s venues.

This is an excellent opportunity for someone looking to develop skills in operations, service excellence, process organization, and hospitality standards within a premium hospitality environment.

Key Responsibilities:

• Review, update, and improve existing operational standards manuals for the Lisbon hub;
• Support the creation of new operational manuals for the Comporta venues;
• Structure operational processes, procedures, and workflows in a clear and consistent way;
• Gather information and collaborate closely with operational teams and internal stakeholders;
• Ensure accuracy, consistency, and strong attention to detail across all documentation;
• Identify operational improvement opportunities and challenge existing processes in a constructive and diplomatic manner;
• Work cross-functionally with different departments to ensure operational alignment and consistency.

Profile We Are Looking For:

• Background in Hospitality Management, Tourism, Business, or related fields;
• Dynamic and proactive profile with strong interpersonal skills;
• High level of organization, rigor, and attention to detail;
• Strong analytical and critical thinking skills;
• Fluency in Portuguese and English (spoken and written) is required;
• Ability to communicate confidently and diplomatically with stakeholders;
• Comfortable with detailed back-office and process-driven work;
• Available to work onsite in Lisbon on a daily basis;
• Availability for occasional travel to the Comporta region when required;
• Eager to learn, grow, and develop within a demanding and fast-paced environment.

What We Offer:

• Opportunity to join a leading premium hospitality and lifestyle group;
• Hands-on experience with high-impact operational projects;
• Exposure to luxury hospitality standards and processes;
• Dynamic, collaborative, and excellence-driven environment;
• Potential opportunity for future integration into the operational team based on performance.